Whether you’re visiting Akumal for the first time or returning for another unforgettable stay, the Akumal Guest Services Office on Half Moon Bay is here to make your vacation smoother, more convenient, and a whole lot more fun.

From arranging tours and activities to offering practical amenities for Locogringo and Akumal Direct guests, this friendly outpost is your one-stop shop for all things Akumal.

Why Stop by the Guest Services Office?

Here are just a few reasons why the Akumal Guest Services Office is a must-visit during your stay:

Get Insider Tips on Local Happenings

Want to know what’s going on around town? Stop by to ask about local events, festivals, and happenings. Whether there’s a turtle release, cultural celebration, or new restaurant opening, the team is always in the loop and happy to share.

Book Tours and Plan Your Next Adventure

From snorkeling with sea turtles to exploring ancient Maya ruins or swimming in cenotes, Akumal and the Riviera Maya offer countless adventures. Our on-site team is ready to help you choose the best tours and activities tailored to your interests.

Not sure where to start? They can recommend:

• Whale shark tours
• Cenote excursions
• Guided trips to Cobá or Chichén Itzá
• Snorkeling and diving experiences
• Fishing charters and sunset cruises

Convenient Luggage Drop-Off for Locogringo and Akumal Direct Guests

Arriving before check-in or departing after check-out? No problem! Locogringo and Akumal Direct guests can store their bags at the Guest Services Office while they explore the area, grab a meal, or relax at the beach.

Pro tip: Head to La Buena Vida, just a short walk away, for a refreshing drink or bite to eat while you wait!

Access to the Business Center

Need to check your email, print documents, or use Wi-Fi? Guests of Akumal Direct and Locogringo also have access to the office’s business center—perfect if you need to tie up a few loose ends during your vacation.

Pick Up Bike or Golf Cart Rentals

Want to explore Akumal on two wheels (or four)? You can pre-arrange bike or golf cart rentals and pick them up directly at the Guest Services Office. This is a great way to get around town, cruise to nearby beaches, or visit local shops and restaurants.

Guest Services Office Hours

Plan your visit around these convenient hours:

• Monday, Wednesday, Friday: 9:00 AM – 5:00 PM
• Tuesday, Thursday: 2:00 PM – 5:00 PM
• Saturday: 9:00 AM – 1:00 PM

Need assistance outside of these times? No problem! Contact the team via WhatsApp to schedule a visit that works for you:
+52 984 745 5203

Make the Most of Your Akumal Stay

The Akumal Guest Services Office is more than just a place for logistics—it’s your gateway to experiencing the best of Riviera Maya. Whether you’re looking for the next great adventure, need help coordinating your day, or just want to check in on local happenings, the team is here to help.

For more information or to pre-arrange your rentals and tours, reach out to us today at hola@akumalmx.com. We’re excited to help you make the most of your time in Akumal!

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