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FAQ’s About Akumal

We know you have questions, and we’d like to answer them all, so here are the most frequent inquiries we receive. Of course, if you would like more information and details about Akumal, send an email to hola@akumalmx.com, and we’ll gladly help you find the information you need.

Essential services

What airports are close to Akumal?

Cancun is 89.9 Km, approximately 1 hr 8 min. and the New Tulum International Airport is about 68 km from Akumal.

How do I get to Akumal from the airport?

There are multiple methods of transportation to get to Akumal, including public colectivos, taxis, private drivers, shuttles, busses, and car rentals.

Is a car rental necessary in Akumal?

Not at all; depending on where you’re staying, walking, riding a bike, or golf carts are fun ways to get around Akumal. There are also public modes of transportation like the colectivos and taxis or private drivers too. Here’s a detailed view of each of Akumal’s Bays.

Where can I get groceries in Akumal?

There’s a wide variety of options, from small convenience stores on Half Moon Bay, the General Store by the arch, and the farmers market and shops at the Pueblo. There’s also a larger supermarket, Chedraui, in Puerto Aventuras, and grocery delivery services are available, too.

Are There Gas Stations Near Akumal?

There are two gas stations in Akumal both on the highway one on the way to Cancun and the other goes to Tulum.

Are there any Laundry services in Akumal?

Yes, there are a couple of laundromats in the Pueblo where you drop off your clothes and pick them up when ready. These services charge by weight, so an average load is around 80 to 100 pesos.

Can everyone use the beach in Akumal?

The beach on Akumal Bay is open to the public, but as protected marine zones, access is regulated. Visitors can enter Akumal Bay from the entrances at Tsuuk Park, Akumal Dive Shop, Lol Ha Beachfront Restaurant, and Akumal Dive Center. Some beaches and gated communities offer guests and locals a more intimate setting, including Yal Ku Lagoon, Half Moon Bay, Jade Bay, South Akumal, and Soliman Bay, which often require reservations.

Need Help

Medical Care

There is a small medical clinic and pharmacy in Akumal and larger medical centers in nearby Tulum and Playa Del Carmen.

  • Akumal Medical Center: 984 875 9090/9393 (call 984 806 4616 to speak to a doctor)
  • Hospiten Riviera Maya Playa del Carmen (Av BalamcanchĂ©, Playacar, 77710 Playa del Carmen, Q.R.): 984 803 1002
  • Costamed Hospital Tulum (Calle 3 Sur s/n, Lote 8, Villa Tulum): 984 124 0830
Emergency Contact
  • Emergency (Police/Ambulance/Fire) phone# is: 911
  • Akumal 24 Hour Red Cross ambulance service phone# is: 984-802-5521
  • Akumal private ambulance service: 984 876 2250
Guest Services
  • If you’re staying in Akumal and would like information about your upcoming visit, please send inquiries to hola@akumalmx.com.

Seasonal Weather Info

Winter in Akumal

This one of the most beautiful times of the year to enjoy picture-perfect beaches and sunny days filled with fun local traditions and festivities.

Spring in Akumal

It can be a little bit windy, but still a great time to spend quality time on the beach or go on a jungle adventure.

Summer in Akumal

This the best time to experience Rivera Maya’s cultural heritage, exploring ruins, underground cenotes, and nearby colonial towns.

Fall in Akumal

A favorite among beach enthusiasts, fall kicks off the holiday season with Turtle hatching, Day of the Dead, and Dia de la Guadalupana.

When is Turtle Season in Akumal?

Turtle nesting season in Akumal, Mexico, typically occurs from May to November. During this period, female sea turtles come ashore at night to lay their eggs in the sand, and after about two months, the hatchlings emerge and make their way to the sea. Visitors must respect the nesting sites and guidelines to protect these endangered species during this crucial time.

When is turtle hatching season in Akumal?

In Akumal, Mexico, the turtle hatching season generally occurs from July to November following the nesting season, which typically starts in May. The eggs laid by sea turtles during the nesting season hatch after about 60-80 days. It’s a sensitive time for the hatchlings as they go to the ocean, and conservation efforts are usually in place to protect them. Visitors to Akumal during this time are encouraged to respect the guidelines set by local conservationists to ensure the safety and success of the hatching process.

What is hurricane season like in Akumal?

This season usually runs from June 1st to November 30th each year, with the peak period for hurricanes occurring between August and October.

When is Sargassum season?

Every year is different, but guests visiting Akumal in the summer should expect to encounter seaweed on the beach.

When is fishing season in Akumal?

Fishing in Akumal Mexico, can be enjoyed year-round due to the region’s tropical climate. However, the best times for fishing may vary depending on the type of fish you’re targeting.

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